Modern Kids Max LLC

Effective Date

Overview

Modern Kids Max works with multiple independent suppliers that ship products directly to customers. Return, refund, and exchange requirements may vary by product and supplier. Please review the return conditions shown on the individual product page before purchasing.

How to Request a Return or Refund

Contact Modern Kids Max at modernkidsmax@gmail.com with your order number, the product involved, and a brief description of your request. We will review the applicable product conditions and provide instructions. Please do not send merchandise to a supplier or any other address until we have provided return instructions.

Eligibility and Time Limits

Return eligibility, request deadlines, required product condition, packaging requirements, and exchange availability depend on the product. Any product-specific restrictions will be disclosed on the relevant product page before purchase. A return request is not automatically approved simply because it has been submitted.

Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or incorrect, please contact us promptly and provide your order number and a description of the problem. Photographs may help us evaluate the issue. We will review the circumstances and arrange an appropriate resolution in accordance with applicable law.

Return Shipping and Refunds

Whether return shipping charges apply, and who is responsible for them, depends on the product-specific conditions and the reason for the return, subject to applicable law. We will explain any applicable return-shipping requirements before you send an approved return. Approved refunds will be processed to the original payment method when possible. The time for a refund to appear may depend on the payment provider.

Orders Shipped in Multiple Packages

Products in the same order may ship from different suppliers and arrive separately. Return instructions may therefore differ for each item in an order.

Your Legal Rights

Nothing in this policy limits rights or remedies available under applicable consumer protection laws.

Contact

Modern Kids Max LLC | Kansas City, Missouri, United States | modernkidsmax@gmail.com | https://modernkidsmax.com