Effective Date: January 1, 2026

Century City Realtors is committed to protecting your privacy and safeguarding your personal information. This policy explains how our brokerage collects, stores, protects, and distributes your data. It meets the strict requirements of the California Department of Real Estate (DRE) and 2026 California consumer privacy laws.

1.  Information We Collect and Why We Collect It

To provide real estate brokerage services, we must collect Non-Public Personal Information (NPI) from buyers, sellers, tenants, and landlords.

Types of Information Collected:

  • Identifiers: Full name, mailing address, email address, phone number, and driver’s license
  • Financial Data: Bank account numbers, routing numbers, pre-approval letters, and proof of
  • Sensitive Information: Social Security numbers (when required for lease applications or tax reporting) and credit reports.
  • Property Data: Escrow details, title records, and transaction

How We Use Your Information:

  • To facilitate real estate transactions and draft legal
  • To verify identity and prevent real estate or wire
  • To comply with state and federal legal reporting

2.  Your California Privacy Rights

Under California data privacy laws, you have specific controls over your personal information. Century City Realtors fully supports these rights:

  • Right to Know: You may request a list of the personal data categories we hold about
  • Right to Correct: You may request that we update inaccurate or incomplete
  • Right to Delete: You may request the deletion of your personal Please note: We cannot delete data that we are legally mandated to keep under California real estate structural laws.
  • No Sale of Data: Century City Realtors does not sell, rent, or share your personal data with third-party marketing We only share data with authorized escrow, title, and lending entities directly involved in your transaction.

To exercise your privacy rights, please contact our Compliance Officer at info@centurycityrealtors.com.

3.  Strict Document Storage and Data Security

We use modern digital safeguards to protect your records from unauthorized access, leaks, or cyber threats.

  • Mandatory Encryption: All digital files, emails, cloud storage, and backups are secured using military-grade AES 256-bit encryption.
  • Multi-Factor Authentication (MFA): Every broker, agent, and staff member must use MFA to log into company systems, CRMs, and email accounts.
  • Physical Security: Any physical paperwork is stored in locked, fireproof filing cabinets inside restricted-access office zones.

4.  Secure Document Distribution and Wire Fraud Prevention

Sending sensitive documents via standard email puts your identity and money at risk. We enforce strict transmission protocols:

  • Secure Portals Only: We distribute contracts, financial records, and tax forms exclusively through encrypted client portals and secure e-signature platforms.
  • No Sensitive Data via Email: Agents will never ask you to email unencrypted sensitive data, such as credit card numbers or Social Security numbers.
  • Wire Fraud Warning: Cybercriminals target real estate wire transfers. Century City Realtors will never send or change wire instructions via Always call your agent or escrow officer at a verified phone number to verbally confirm all wiring instructions before sending funds.

5.  Legal Retention and Secure Destruction

We keep transaction records only as long as state law requires.

  • DRE 3-Year Retention: California law requires us to keep all transaction records, trust fund logs, and contracts for three years from the closing or listing date.
  • Immediate Purging: Data not covered by the state retention law is deleted when it is no longer needed.
  • Certified Disposal: When the three-year legal retention window ends, we securely destroy paper records using cross-cut Digital files are permanently wiped from our servers using certified data-erasure software.

6.  Incident Response and Breach Compliance

If a data breach occurs and compromises the unencrypted personal information of a California resident, we act immediately under 2026 state guidelines:

  • Consumer Notification: We will notify affected individuals within 30 calendar days of discovering the breach.
  • State Notification: If a breach affects 500 or more California residents, we will notify the California Attorney General within 15 calendar days.

Contact Our Compliance Team

If you have questions about this policy or want to update your privacy choices, please reach out to us:

  • Email: ino@centurycityrealtors.com
  • Phone: (310) 557-1212
  • Mailing Address: Century City Realtors,
    Attn: Compliance Dept
    5777 W Century Bl – Suite 930 Los Angeles, CA 90045