{"id":21,"date":"2026-07-20T12:25:27","date_gmt":"2026-07-20T12:25:27","guid":{"rendered":"https:\/\/demolinks2.com\/ink-and-elegance-pen\/?page_id=21"},"modified":"2026-08-07T13:59:00","modified_gmt":"2026-08-07T13:59:00","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/demolinks2.com\/ink-and-elegance-pen\/shipping-returns\/","title":{"rendered":"Returns & Exchanges"},"content":{"rendered":"

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\n\t\t\t

Returns & Exchanges<\/strong><\/h1>\n

14-Day Return Policy<\/strong><\/h2>\n

We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return eligible items within 14 days<\/strong> of receiving your package.<\/p>\n

Return Eligibility<\/strong><\/h3>\n

To qualify for a return, items must:<\/p>\n

    \n
  • Be returned within 14 days of delivery.<\/strong><\/li>\n
  • Be unused, unworn, and in their original condition.<\/strong><\/li>\n
  • Include all original packaging, tags, and accessories.<\/strong><\/li>\n
  • Show no signs of damage or misuse.<\/strong><\/li>\n<\/ul>\n

    Non-Returnable Items<\/strong><\/h3>\n

    The following items cannot be returned:<\/p>\n

      \n
    • Personalized or custom-made products.<\/strong><\/li>\n
    • Digital downloads or gift cards.<\/strong><\/li>\n
    • Items marked as final sale.<\/strong><\/li>\n
    • Products that have been used, damaged, or altered by the customer.<\/strong><\/li>\n<\/ul>\n

      Return Shipping<\/strong><\/h3>\n

      Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.<\/p>\n

      We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.<\/p>\n

      Refunds<\/strong><\/h3>\n

      Once your return is received and inspected, we will notify you of the approval or rejection of your refund.<\/p>\n

      If approved, your refund will be processed to your original payment method within 5\u201310 business days<\/strong>, depending on your financial institution.<\/p>\n

      Exchanges<\/strong><\/h3>\n

      We gladly accept exchanges for defective or damaged items. If you need to exchange your purchase, please contact us within 14 days<\/strong> of receiving your order.<\/p>\n

      Damaged or Incorrect Orders<\/strong><\/h3>\n

      If your item arrives damaged or you receive the wrong product, please contact us within 48 hours<\/strong> of delivery with your order number and photos of the item. We’ll resolve the issue as quickly as possible.<\/p>\n

      Contact Us<\/strong><\/h3>\n

      If you have any questions about returns or exchanges, please contact our customer support team. We’re happy to help.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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