Returns & Exchanges
Returns & Exchanges
14-Day Return Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return eligible items within 14 days of receiving your package.
Return Eligibility
To qualify for a return, items must:
- Be returned within 14 days of delivery.
- Be unused, unworn, and in their original condition.
- Include all original packaging, tags, and accessories.
- Show no signs of damage or misuse.
Non-Returnable Items
The following items cannot be returned:
- Personalized or custom-made products.
- Digital downloads or gift cards.
- Items marked as final sale.
- Products that have been used, damaged, or altered by the customer.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your financial institution.
Exchanges
We gladly accept exchanges for defective or damaged items. If you need to exchange your purchase, please contact us within 14 days of receiving your order.
Damaged or Incorrect Orders
If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with your order number and photos of the item. We’ll resolve the issue as quickly as possible.
Contact Us
If you have any questions about returns or exchanges, please contact our customer support team. We’re happy to help.