Thank you for your purchase from Creative Custom Fashions. We take pride in the quality of our handcrafted products and hope you are delighted with your order.
Refund Eligibility: Due to the handmade nature of our products, we do not offer refunds or exchanges. Each item is carefully crafted with attention to detail, and we stand behind the quality of our work. Please be sure of your size before placing an order with us.
Exchange Eligibility on Custom Sneakers: In the rare occurrence you receive an incorrect order due to an error we made (e.g. wrong size, wrong design) we will be happy to correct our mistake. Please contact us immediately upon receipt of your order.
In the instance of an error on our part, any exchanges will be conditional. The sneakers must be returned to us unworn and in the original packaging before we can process the correction. We will then process the corrections made to the specifications of your original order. No changes or additions can be made.
Cancellation Policy: Orders cannot be cancelled once they have been placed. Please review your order carefully, paying close attention to sizing, design and color, before completing your purchase.
Contact Us: If you have any questions or concerns regarding your order, please don’t hesitate to Contact Us.