At Cool Runnings SC, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard customer data in the course of providing HVAC services.

Information Collection

  • We may collect personal information such as name, address, contact details, and payment information when customers engage our services.
  • Information may be collected through our website, service requests, phone calls, emails, or in-person interactions.

Use of Information

  • Customer information is used to provide and improve our HVAC services, communicate with customers, process payments, and fulfill service requests.
  • We may use customer information for marketing purposes, such as sending promotions, newsletters, or service updates. Customers can opt out of marketing communications at any time.

Data Security

  • We take measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.
  • Customer data is stored securely, and access is restricted to authorized personnel only.

Data Sharing

  • Customer information may be shared with third-party service providers or partners involved in delivering HVAC services. These parties are required to maintain the confidentiality of customer data.
  • We do not sell or rent customer information to third parties for marketing purposes.

Data Retention

  • Customer information is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
  • Customers may request to review, update, or delete their personal information by contacting us.

Cookies and Tracking

  • Our website may use cookies or tracking technologies to enhance user experience, analyze website traffic, and personalize content. Customers can adjust their browser settings to manage cookies.

Compliance

  • We comply with applicable data protection laws and regulations in the handling of customer information.
  • We may disclose customer data if required by law or to protect our rights, property, or safety.

By engaging our HVAC services, customers consent to the collection and use of their personal information as outlined in this Privacy Policy. This Privacy Policy may be updated periodically, and customers will be notified of any changes. For questions or concerns regarding privacy matters, customers may contact us at:

Cool Runnings SC 6015 Catalina Dr North Myrtle Beach, SC 29582 Phone: +1 (843) 230-6773