{"id":766,"date":"2025-02-20T11:12:15","date_gmt":"2025-02-20T11:12:15","guid":{"rendered":"https:\/\/demolinks2.com\/cy-yue\/?page_id=766"},"modified":"2025-04-08T20:12:02","modified_gmt":"2025-04-08T20:12:02","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/demolinks2.com\/cy-yue\/warranty-policy\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"

[vc_row content_placement=”middle” css=”.vc_custom_1740032182297{padding-top: 90px !important;padding-bottom: 0px !important;}” woodmart_css_id=”67b6c80fa96f9″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2N2I2YzgwZmE5NmY5Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″ el_id=”about-row”][vc_column css=”.vc_custom_1738681226336{padding-right: 0px !important;}” woodmart_css_id=”67a22cae7e07d” parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2N2EyMmNhZTdlMDdkIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no”]\n\t\t

\n\t\t\t\n\t\t\t
\n\t\t\t\t

Warranty Policy<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t\t\t
\n\t\t\t
\n
2RL Communications will warrant the selling items and products with the Products Original Manufacturers’ warranty period based on the product categories as below table for references. 2RL Communications warrants the selling items and products to be free of defect in parts and workmanship for a period of time from shipment invoice date of 2RL Communications. During the warranty period, 2RL Communications will provide RMA service to customers and work with the products original manufacturers at its option, repair or replace the item or product at no additional charge to customers. All warranties are void if returned item or product is found to have been misused, abused, scratched, mishandled, mislabeled, modified or altered in any way or caused by any kind of natural disaster.<\/div>\n<\/div>\n\t\t<\/div>\n\t\t[\/vc_column][\/vc_row][vc_row disable_element=”yes” woodmart_css_id=”67f58157817b0″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2N2Y1ODE1NzgxN2IwIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″][vc_column]\t\t
\n\t\t\t\n\t\t\t\"\"\n\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\n\t\t\t\"\"\n\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\n\t\t\t\"\"\n\t\t\t\t\t<\/div>\n\t\t[\/vc_column][\/vc_row][vc_row][vc_column width=”1\/12″ woodmart_css_id=”67f581689d684″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2N2Y1ODE2ODlkNjg0Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no”][\/vc_column][vc_column width=”5\/6″ woodmart_css_id=”67f581767efd4″ parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2N2Y1ODE3NjdlZmQ0Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no”][vc_column_text css=”” woodmart_inline=”no” text_larger=”no”]<\/p>\n\n\n\n\n\n\n\n
Brand<\/th>\nProduct Category<\/th>\nProduct Line<\/th>\nWarranty Period<\/th>\n<\/tr>\n<\/thead>\n
Moxa<\/td>\nIndustrial Computing<\/td>\nx86 Computers
\nArm-based Computers
\nPanel Computers & Displays<\/td>\n		3 years
\n5 years
\n3 years for the computer system, and 1 year for the LCD panel.<\/td>\n<\/tr>\n
CTC Union
\nMoxa<\/td>\n		Industrial Network Infrastructure<\/td>\nEthernet Switches
\nSecure Routers
\nWireless AP\/Bridge\/Client
\nCellular Gateways\/Routers
\nEthernet Media Converters<\/td>\n		5 years<\/td>\n<\/tr>\n
Moxa<\/td>\nIndustrial Edge Connectivity<\/td>\nSerial Device Servers
\nSerial Converters
\nProtocol Gateways
\nUSB-to-serial
\nConverters\/USB Hubs
\nMultiport Serial Boards
\nControllers and I\/Os*<\/td>\n		5 years<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/12″ woodmart_css_id=”67f5816f3d1eb” parallax_scroll=”no” woodmart_sticky_column=”false” wd_collapsible_content_switcher=”no” wd_column_role_offcanvas_desktop=”no” wd_column_role_offcanvas_tablet=”no” wd_column_role_offcanvas_mobile=”no” wd_column_role_content_desktop=”no” wd_column_role_content_tablet=”no” wd_column_role_content_mobile=”no” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_box_shadow=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2N2Y1ODE2ZjNkMWViIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_reset_margin=”no” tablet_reset_margin=”no” wd_z_index=”no”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row content_placement=”middle” css=”.vc_custom_1740032182297{padding-top: 90px !important;padding-bottom: 0px !important;}” woodmart_css_id=”67b6c80fa96f9″ responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2N2I2YzgwZmE5NmY5Iiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=” mobile_bg_img_hidden=”no” tablet_bg_img_hidden=”no” woodmart_parallax=”0″ woodmart_gradient_switch=”no” woodmart_box_shadow=”no” wd_z_index=”no” woodmart_disable_overflow=”0″ row_reverse_mobile=”0″ row_reverse_tablet=”0″ el_id=”about-row”][vc_column css=”.vc_custom_1738681226336{padding-right:<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-766","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demolinks2.com\/cy-yue\/wp-json\/wp\/v2\/pages\/766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demolinks2.com\/cy-yue\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demolinks2.com\/cy-yue\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demolinks2.com\/cy-yue\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demolinks2.com\/cy-yue\/wp-json\/wp\/v2\/comments?post=766"}],"version-history":[{"count":8,"href":"https:\/\/demolinks2.com\/cy-yue\/wp-json\/wp\/v2\/pages\/766\/revisions"}],"predecessor-version":[{"id":1208,"href":"https:\/\/demolinks2.com\/cy-yue\/wp-json\/wp\/v2\/pages\/766\/revisions\/1208"}],"wp:attachment":[{"href":"https:\/\/demolinks2.com\/cy-yue\/wp-json\/wp\/v2\/media?parent=766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}